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Mr. Whiteside has created,
organized and implemented a variety of documentation projects as a
direct staff member, or as a consultant. It is difficult to present a
complete portfolio of these documents in the limited space provided, but
the following are descriptions of various projects with which Mr.
Whiteside has been associated.
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HARD COPY |
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The following
are typical samples of documents that were prepared primarily for
distribution via printed hard copy. |
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Application Deployment Process
This procedure was prepared for a major US company and served as directions
for deploying applications nationally via the company's
client-server network.
You may
click here to display an
excerpt.
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Requesting A
Server
This procedure, prepared for the same US company as number one above, provides specific
steps for acquiring and implementing a server in the data center.
You may
click here to display an
excerpt.
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GL Reports Design Document
This procedure, prepared for a major waste management facility, provides
detailed technical specifications for reports that are derived from
the General Ledger system.
You may click here to display an
excerpt.
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Technical Description
This procedure was prepared for Office Depot. The assignment
was to provide a technical overview of the order entry system, which
included three levels of explanations: A. users, B. management, and
C. technical personnel. The sample represents a draft that was
targeted for the technical personnel level. You may
click here to display an
excerpt.
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Defining And
Maintaining Items
This procedure was prepared as a part of an overall Oracle
Enterprise Resource Planning (ERP) solution for ADT Security.
In addition to a reorganization of the ADT infrastructure, a major
part of the entire effort was the implementation of a complete suite
of Oracle applications. This document is a sample of the
Oracle courseware required for the training of personnel throughout
the United States. You may
click here to
display an excerpt.
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TPA Functional Specifications
This procedure was prepared for AT&T Wireless as the initial
functional requirements document for the enhancement of an existing
system. The system was used to calculate municipal taxes on
cellular phone usage. Mr. Whiteside lead the requirements
gathering effort and coached the Business Analysts assigned to the
project. You may click
here to display an excerpt.
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ELECTRONIC,
WEB-BASED |
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The
following is a typical samples of electronic documentation that was
prepared primarily for distribution via a Web-based environment. |
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Data Center Operations Procedures
This Web-based document is used on a daily basis by the end users,
and serves as a complete, functional reference for data center
administrators. It also provides management with a reference
document that ensures proper inter-departmental processes are in
place and followed throughout the corporation.
You may
click here to display an excerpt.
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Public Portal Help Content
This Help content provided navigation and procedural aid to visitors
on www.dayjet.com.
You may
click here to display an excerpt.
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Change Control Process
This is a electronic version of a
change management document
that was developed for a leading managed services organization.
You may
click here to display an excerpt.
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XYZ Services Procedures
This is a Web-based document
that was developed for a major hardware supplier,
and provides procedures for using Siebel. You may
click here to display an excerpt.
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