Version 3.15 — Click here for Copyrights Information
© Copyright 2006 XYZ Corporation
All rights reserved. The information contained in this document is the proprietary information of XYZ Corporation and may not be used, duplicated, or disclosed except for its intended purpose. All company or product names mentioned are used for identification purposes only, and may be trademarks of their respective owners.
The 5,000 square foot Data Center located in Fort Jackson, Georgia is secure, impenetrable, and designed to survive a windstorm (a category 5 hurricane), flood, power outage, and fire damage. Protection against unauthorized entry is accomplished by the utilization of an electrically interlocked “man trap” entrance, badge readers, and continuous video camera surveillance.
Please review Data Center Overview for a detailed description of the Data Center.
The Data Center is staffed around the clock by computer room operators whose primary responsibilities are to:
Monitor, maintain, and protect the Data Center and the equipment contained therein,
Fulfill customer requests for data contained within the Data Center, and
Perform backups and other procedures described in this document.
These Data Center Operations Procedures describe the processes for monitoring, maintaining, and protecting the Data Center. It also explains how to perform all computer operations and customer service tasks within the Data Center.
Each procedure is structured to lead you through specific steps to ensure the rapid and efficient completion of a particular task. In addition to the steps, general overviews are provided for clarity. After you have completed a specific procedure several times, and have become familiar with its background, you will be able to use the document as a reference guide and proceed directly to the steps required.
The procedures are organized in a logical order to accommodate quick search and access of a particular topic. The following is a discussion of some of the conventions that will help you in your search for the information you need in order to accomplish your tasks.
Each procedure will begin with standard information, similar to the following.
|
|
|
|
|
|
SYSTEM AFFECTED: |
All Systems |
|
|
|
PROCEDURE NO. |
DCO_001_01.00 |
|
|
|
AUTHOR: |
William Whiteside |
TITLE: |
Technical Writer |
|
DATE: |
June 1, 2005 |
|
|
|
|
|
|
|
This will evolve to accommodate additional links to important issues and concerns.
If there are additional topics that are associated with the current topic you display, a cross-reference will be provided. For example, under the topic titled "Data Center Overview" there is a discussion about "Fire Detection & Suppression". Following that discussion is a link to a related topic, which looks like this:
See Also:
Fire Panel and Emergency System Support
From the topic titled "Data Center Overview" all you need to do is click on the hyperlink to review the related topic. Go ahead and try it now by clicking here on Fire Detection & Suppression, then click on the related topic under See Also in the new window.
For your convenience, at the end of each topic, there is a button that, when clicked, will display a complete list of the procedures. From that list, you have a choice of selecting a topic either by the procedure number or alphabetically by procedure title.
If you want to see this list now, simply click on the button below.
Click 
to select another procedure
The traditional Web browser navigation panel at the left is also utilized throughout. Please note that it provides complete search capabilities by using the buttons titled "Contents", "Index", and "Search".
Contents - Provides a complete table of contents, similar to that found in a traditional hard-copy version of a manual.
Index - Provides a complete list of all of the topics in this Help.
Search - Search for specific words or phrases, or choose from a list of keywords.
Adjust the navigation pane - Sometimes there are graphics within a topic that may be easier to view in a full screen. If it helps, you may decrease the width of the navigation pane on the left and increase the width of the topic window on the right by sliding the border between the two.
Hide the navigation pane - You may hide the navigation pane completely by clicking the X in the right-top corner of the navigation pane. To restore the navigation pane, simply click the Refresh button on your browser.